Holland America Friends & Family Program: A Complete Guide

Cruising has always been about making memories, and the Holland America Friends and Family program makes it even more special by bringing loved ones together. Whether you’re a Holland America employee wanting to share the joy of cruising or a friend or family member excited about a discounted vacation, this program offers a world of possibilities. Join us as we explore the ins and outs of the Holland America Friends and Family program, from eligibility and application steps to maximizing your savings and planning the perfect cruise.

Key Takeaways

  • Share the joy of cruising with loved ones: Holland America’s Friends & Family Program makes cruising more accessible for family and friends of employees and retirees with exclusive discounts.
  • Simplified booking process: The streamlined online application and dedicated phone line make booking and managing your cruise easier than ever.
  • Unlock extra savings: Combine the Friends & Family Program discounts with other Holland America promotions and strategic booking practices for maximum value.

What is the Holland America Friends and Family Program?

Program overview and purpose

The Holland America Line Friends and Family Program makes it easier for loved ones of Holland America employees to get discounted cruises. The program has been streamlined with a new online application and a dedicated phone number for payments and booking changes. This simplifies the entire process, making booking easier for both employees and their friends and family. It’s a fantastic perk, sharing the joy of cruising with loved ones.

Key benefits

This program offers some exciting enhancements. The streamlined process makes booking a discounted cruise easier than ever. All current Holland America employees, whether land-based or at sea, full-time or part-time, as well as Holland America retirees, can participate. This opens up great travel opportunities for their friends and family. Family and friends can now directly call 888-207-3536 to handle payments and booking adjustments. This added convenience makes managing the cruise arrangements incredibly user-friendly.

Who is eligible?

Want to snag a sweet deal on a Holland America cruise for your family and friends? The Holland America Line Friends & Family Program might be just the ticket. Let’s see who can take advantage of this perk.

Employees and retirees

Holland America Line (HAL) has streamlined its Friends & Family Program, making it easier to get cruise discounts. All current HAL employees, whether working on land or at sea, full-time or part-time, can participate. Retirees from HAL are also welcome to join the program and share the savings.

Extended eligibility

The program isn’t just for current and former HAL employees. Retirees from other major cruise lines, including Windstar Cruises, are also eligible. This opens up a world of possibilities for even more people to experience Holland America cruises at discounted rates.

Discounts and perks

Cruising with loved ones is even more enticing with Holland America Line’s Friends & Family Program. It offers a range of discounts and perks, making your dream vacation more affordable. Let’s explore what you can expect.

Cruise fare savings

Holland America has simplified its Friends & Family Program, making it easier to secure cruise discounts for your family and friends. This means more accessible cruise options and more opportunities to create lasting memories. Knowing your loved ones are sailing with you at a reduced rate makes the experience that much sweeter.

Special offers for kids

Traveling with children? The program offers appealing discounts for kids, especially for larger families. Kids under 12 can enjoy half-price or even complimentary meals at specialty restaurants. This perk allows families to explore diverse culinary experiences onboard without worrying about the added cost.

Added benefits

Beyond the cruise fare savings and kids’ meal discounts, the program offers other valuable benefits. Travel insurance is available, providing peace of mind during your travels. Remember that employees are responsible for their guests’ behavior, ensuring a respectful environment for everyone onboard. Also, keep in mind that sharing your discount is against the rules—this program is specifically designed for your friends and family.

How to apply

Holland America Line makes it easy to snag discounts for your loved ones through their streamlined Friends & Family Program. The updated program features a new online application and a dedicated phone number for payments and booking changes.

Online application

Getting started is simple. If you have a HAL email, you can access the online application directly.

Required documents

The required documents depend on your employment status with HAL. Employees with a HAL email can use the online application link mentioned above. Seagoing employees without a HAL email should check EFLEET>HR>Forms or ask their Crew Purser for assistance. Land-based employees without HAL email can find the necessary information in ECATSTAND or Public Folders under Cruise Specials.

Booking and payment

Once the application is approved, your friends and family can call 888-207-3536 to make payments and manage their bookings. This dedicated line gives your loved ones more control over their travel arrangements.

Terms and limitations

Understanding the details of the Holland America Friends & Family Program is important for a smooth booking experience. This section covers key terms and limitations to keep in mind.

Cancellation Policies

Full payment for your booking under the Friends & Family Program is due within 72 hours of confirmation. Standard Holland America cancellation fees will apply if you need to cancel your trip. These fees vary depending on how close to your sail date you cancel, so it’s a good idea to review the policy details.

Booking Restrictions

This program is for new bookings only. You cannot transfer existing Holland America reservations or apply the discount retroactively. This ensures the program’s benefits remain exclusive to eligible friends and family members making new reservations.

Employee Responsibilities

Holland America employees are responsible for initiating the process by submitting the Friends & Family Program application. They’ll typically receive an update within 48 hours. Employees are also responsible for their guests’ behavior onboard. Sharing the discount with others is against the rules and could affect future access to the program.

Maximize your benefits

Best booking strategies

Planning ahead is key to getting the most out of the Holland America Line Friends and Family Program. One of the best strategies is to book your cruise early, especially if you’re traveling during peak season or have a specific itinerary in mind. This secures your preferred sailing dates and cabin selection. Plus, it gives you more time to coordinate travel plans with your family and friends. Holland America has streamlined the process with a new online application and a dedicated phone number for managing payments and booking changes.

Another smart strategy is to be flexible with your travel dates. If your schedule allows, consider traveling during the shoulder seasons (spring and fall) or on less popular itineraries. You might find even better deals and less crowded ships. Keep an eye out for any limited-time promotions or special offers that Holland America frequently releases. These can often be combined with your Friends and Family discount for extra savings.

Combining promotions

The Holland America Line Friends and Family Program can be even more rewarding when combined with other available promotions. Families traveling with children can take advantage of special offers, like discounts or even free meals for kids in specialty restaurants. This can significantly reduce the overall cost of your family cruise.

Another way to increase your savings is through Holland America’s Refer a Friend program. If you’re a member of the Mariner’s Society loyalty program, you can refer friends and family. When your referral makes a booking, you’ll earn rewards that can be used toward future cruises. This is a great way to share the joy of cruising with loved ones while also earning rewards for yourself. By strategically combining these programs and offers, you can unlock substantial savings and make your cruise vacation even more affordable.

Popular destinations and itineraries

Holland America Line offers tons of itineraries perfect for a family getaway. Here are some popular destinations you can explore with the Friends & Family Program:

Caribbean Cruises

The Caribbean is always a great choice for family cruises, with itineraries designed for all ages. Think beautiful beaches, vibrant cultures, and tons of activities. Snorkeling, exploring local markets—you name it. Holland America has a wide range of Caribbean itineraries, including stops at popular ports and even private islands. It’s a fantastic way for families to experience the best of the region.

Alaska Adventures

For families who love adventure and the great outdoors, Alaska is an amazing option. Holland America is known for its Alaska itineraries, which often feature breathtaking views of glaciers and wildlife sightings. Plus, there are lots of opportunities for outdoor activities like hiking and kayaking. These cruises offer a unique way for families to connect and make memories in a truly stunning place.

Mediterranean Explorations

The Mediterranean is a perfect mix of history, culture, and gorgeous scenery, making it an ideal destination for families to explore together. Holland America’s Mediterranean cruises often include stops at iconic cities like Rome, Barcelona, and Athens. It’s a chance for families to immerse themselves in local culture and history. And with a variety of excursions available, families can tailor their trip to fit everyone’s interests.

Bahamas Getaways

The Bahamas is a classic pick for families looking for some fun in the sun. Holland America offers itineraries that include their private island, Half Moon Cay, which is full of family-friendly activities like water sports, beach games, and nature trails. It’s the perfect place for families to relax and enjoy quality time together in a tropical paradise.

Compare the program with other options

Before you book using the Holland America Friends & Family Program, compare it with other deals to ensure you’re getting the best price for your cruise.

Regular Holland America promotions

Holland America frequently offers promotions beyond the Friends & Family Program. These might include discounts on specific itineraries, deals for kids, or onboard credit. Check the Holland America website for current promotions to see if they offer better value than the Friends & Family discount, especially if your travel dates or destination are flexible.

Similar programs from other cruise lines

If you’re open to other cruise lines, compare similar employee discount programs or perks for friends and family.

Carnival Corporation

Carnival is known for its family-friendly cruises and often has promotions geared towards families. If you’re traveling with kids, comparing Carnival’s options for a family reunion cruise with Holland America’s program is worthwhile. Carnival’s wider range of ships and itineraries might provide more choices for large groups.

Royal Caribbean Group

Royal Caribbean also caters to families, offering exciting features like private islands and water parks. If these family-focused amenities appeal to your group, weigh the overall value against Holland America’s program. The best choice depends on your priorities and desired cruise experience.

Norwegian Cruise Line Holdings

Norwegian Cruise Line has a variety of family-friendly programs and activities for different age groups. If you want a cruise with structured kids’ programs, compare Norwegian’s offerings with Holland America’s. Consider what activities your family enjoys and which program best suits your needs.

Plan your cruise

Once you’ve booked your Holland America cruise through the Friends & Family program, it’s time to look forward to your trip! Planning ahead makes for a smooth and enjoyable vacation. Here’s what you need to know:

Onboard activities and amenities

Holland America offers a wide range of onboard activities to keep everyone entertained. Kids will love the supervised kids’ clubs with age-appropriate games and activities. Adults can take cooking classes or enjoy live music venues like B.B. King’s Blues Club. For nature lovers, the line partners with BBC Earth for nature-focused programs. When it comes to accommodations, Holland America provides various stateroom options, including family-sized rooms and connecting cabins. Some ships, like the Nieuw Statendam and Koningsdam, even have rooms that sleep up to five people. Learn more about stateroom options and onboard activities directly from Holland America.

Family-friendly options

Holland America Line works to create a balanced experience for families, offering both supervised children’s activities and opportunities for quality time together. They offer discounts for kids in larger families to help manage costs. Children under 12 also receive discounts, sometimes even complimentary meals, at specialty restaurants. Explore Holland America’s family cruise offerings for more details.

Dining and entertainment

From casual meals to elegant dinners, Holland America caters to every taste. Kids’ menus are available in all dining venues, with options for dietary restrictions. Most evenings, the dress code is smart casual (no swimwear or shorts in the restaurants). Be sure to pack for “Gala Nights,” where formal attire is required. Men should wear suits or ties, and women should opt for dresses or dressy outfits. For more on Holland America’s dining and dress code, check out these helpful resources.

Frequently Asked Questions

Here are some answers to common questions about the Holland America Friends & Family Program:

What is the Holland America Friends and Family Program?

The Holland America Line (HAL) Friends & Family Program offers discounted cruises to loved ones of HAL employees and retirees. It’s a great way for family and friends to experience Holland America cruises at a reduced price.

Who is eligible to participate?

All current HAL employees—both land-based and ship-based, full-time and part-time—as well as HAL retirees, can use the Friends & Family Program.

How do I apply?

Eligible employees and retirees can submit an application online. You’ll need a valid HAL email address. The application process has been streamlined for simplicity.

What are the key improvements to the program?

Holland America has simplified the process with a new online application and a dedicated phone number for payment and booking changes.

Can I transfer existing bookings to the Friends and Family Program?

No, only new bookings qualify for the Friends & Family Program. You cannot transfer existing Holland America reservations.

What are my payment responsibilities?

Full payment is required within 72 hours of receiving your booking confirmation. Standard Holland America cancellation policies apply.

What if I need to change my booking?

Changes after confirmation and payment are sometimes necessary. Contact Holland America directly through the dedicated phone number provided during the application process to modify a booking.

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Frequently Asked Questions

Who can take advantage of the Holland America Friends & Family Program?

Current Holland America employees (both ship-based and land-based, full-time and part-time) and retirees are eligible. Retirees from other major cruise lines, including Windstar, can also participate.

What kind of discounts can I expect with this program?

The program offers reduced cruise fares, special deals for kids (like discounts or free meals at specialty restaurants), and access to travel insurance.

How do I book a cruise through the Friends & Family Program?

Eligible employees or retirees need to submit an online application. Once approved, your friends and family can call a dedicated phone number to make payments and manage their bookings.

What are the key changes to the program?

Holland America has simplified the application process and introduced a dedicated phone number for managing payments and booking changes. This makes the entire experience more convenient.

What are the limitations of the program?

The program applies to new bookings only, and you can’t transfer existing reservations. Standard Holland America cancellation policies apply, and full payment is due within 72 hours of booking confirmation. Also, employees are responsible for their guests’ behavior onboard.